Customer Service Representative
1 month ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Associate. As a key member of our salesfloor team, you will be responsible for providing exceptional customer service and assisting in salesfloor operations to ensure a positive shopping experience and drive customer loyalty.
Key Responsibilities
- Greet all customers in a polite and friendly manner.
- Assist customers by promoting products/services, locating merchandise and making purchase decisions.
- Resolve customer issues and refer concerns to management where appropriate.
- Maintain salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
- Ensure proper handling of claims and returns, secure merchandise, identify high shrink items and maintain a safe work environment as per Company policies and procedures.
- Receive and stock merchandise, utilize equipment appropriately, administer required paperwork, logs and other documentation.
- Refer appropriate service and transactional items to a Customer Service Manager as required.
Seasonal Responsibilities
Seasonal Associates are assigned a variety of duties throughout the course of the year. Specifically, these Associates handle Garden Centre in the March-July time frame, Toys at Christmas, and Bikes in Summer. Garden Centre Associates will zone, water and cull plants. Some limited cash handling may be required. Limited amounts of carry-in and out are also required. Limited physical activity is required for Associates who handle bikes.
Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
- Age – 16 or older
Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
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