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Terminal Operations Manager
1 month ago
The Terminal Coordinator is responsible for ensuring the smooth operation of their assigned terminal or territory. This involves prioritizing safety through policy implementation, consistent process management, and effective use of available assets. The role requires leading by example in terms of safety compliance and promoting discretionary effort related to rule compliance amongst all employees through awareness and education.
Main Responsibilities- Control daily safety requirements
- Validate rule compliance and provide coaching and formal statements
- Plan placement and monitor productivity on all assets to successfully unload inbound trains and fully load outbound trains for on-time departures
- Onboard, coach, and mentor all employees on process changes and operational requirements
- Ensure trucking community receives timely service to limit truck driver dwells in the terminal
The role is performed in a 24/7 office environment and work shifts include overnight hours, weekends, and holidays. The role is partially performed outdoors in various types of weather and environmental conditions. The role requires being available on-call 24/7 to respond to critical incidents.
Requirements- Minimum 5 years of experience in an operation environment
- Experience leading a large (300+) unionized workforce
- Experience in a 24/7 environment
- Experience directing employees with safety-sensitive or safety-critical jobs
- Post-secondary degree with a specialization in Operations or Marketing
- Valid Driver's Licence
- First Aid Certification
- Follows safety procedures, information security instructions, and Environmental, Social, and Governance (ESG) principles to lead by example
- Cultivates relationships to proactively support customers' supply chain needs
- Collaborates with key internal stakeholders to enable higher productivity
- Inspires others with impactful communications and adapts to the audience
- Leverages feedback and coaching to improve performance
- Makes informed and timely decisions to get things done
- Applies analytical thinking to make recommendations that pursue sustainable performance
- Deals with pressure and change by staying calm to quickly adapt to changes
- Understanding of Safety Management principles
- Knowledge of Microsoft Office (Word, Excel, and PowerPoint)
- Knowledge of business and management principles involved in strategic planning, resource allocation, and process management
