Janitorial Operations Manager
3 weeks ago
We are a leading Canadian maintenance company delivering exceptional janitorial services to national retail and commercial businesses.
The successful candidate will lead our customer scope of work within a designated area, implementing plans to increase revenue and manage a mobile workforce.
Key Responsibilities
- Develop and implement plans for customer growth, including waxing schedules and budgets.
- Build strong relationships with customers and subcontractors.
- Train subcontractors and employees on required training and United cleaning procedures.
- Lead process initiatives and identify trends to improve operations.
- Analyze and control store budgets, monitoring expenses and developing strategies to decrease costs.
- Implement transitions of new business in customer locations.
- Support hiring, recruitment, training, performance management, and termination of subcontractors.
- Work in compliance with Health & Safety policies and legislation.
Requirements
- Ability to address customer and subcontractor needs in a timely manner.
- Flexibility to work rotating shifts, including evenings and nights.
- Willingness to travel frequently within the designated territory.
- Ability to work in a fast-paced and high-stress environment.
- Valid driver's license and good driving record.
- Skills in business acumen, verbal and written communication, active listening, time management, leadership, and technology.
Education and Experience
- Degree in business administration or related field.
- Minimum 5 years' experience in the Janitorial industry or dynamic operational environments.
- 3-5 years' experience in a supervisory role.
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