Janitorial Operations Manager

3 weeks ago


Montreal, Quebec, Canada United Services Group Full time

We are a leading Canadian maintenance company delivering exceptional janitorial services to national retail and commercial businesses.

The successful candidate will lead our customer scope of work within a designated area, implementing plans to increase revenue and manage a mobile workforce.

Key Responsibilities

  1. Develop and implement plans for customer growth, including waxing schedules and budgets.
  2. Build strong relationships with customers and subcontractors.
  3. Train subcontractors and employees on required training and United cleaning procedures.
  4. Lead process initiatives and identify trends to improve operations.
  5. Analyze and control store budgets, monitoring expenses and developing strategies to decrease costs.
  6. Implement transitions of new business in customer locations.
  7. Support hiring, recruitment, training, performance management, and termination of subcontractors.
  8. Work in compliance with Health & Safety policies and legislation.

Requirements

  • Ability to address customer and subcontractor needs in a timely manner.
  • Flexibility to work rotating shifts, including evenings and nights.
  • Willingness to travel frequently within the designated territory.
  • Ability to work in a fast-paced and high-stress environment.
  • Valid driver's license and good driving record.
  • Skills in business acumen, verbal and written communication, active listening, time management, leadership, and technology.

Education and Experience

  • Degree in business administration or related field.
  • Minimum 5 years' experience in the Janitorial industry or dynamic operational environments.
  • 3-5 years' experience in a supervisory role.

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