Store Systems and Administration Specialist

2 weeks ago

Vancouver, British Columbia, Canada London Drugs Full time

Job Summary

The Store Systems and Administration Specialist is responsible for the administrative functions of store operations, cash room, and the integrity of store-level pricing. This role reports directly to the Assistant Store Manager and Store Manager.

Key Responsibilities

  • Maintain store hardware systems, including point-of-sale systems, operational software programs, and communication networks.
  • Perform regular cleaning and maintenance of equipment, such as MSR hardware.
  • Perform regular system backups as per established procedures and schedule.
  • Function as the primary store contact with the Information Technology department, including problem reporting and resolution, and systems and software deployment.
  • Maintain Problem Incident Report logs.
  • Responsible for printing in-store signage and placing it in-store.
  • Responsible for pricing maintenance throughout the entire store.

Store Operations

  • Maintain the store funds, including cash, stamps, LD gift cards, coupons, and other assets.
  • Count store funds and prepare bank deposits.
  • Administer all point-of-sale charity fundraising programs, such as hospital lotteries.
  • Be responsible for the administrative functions of the point-of-sale system, including manager override numbers.
  • Administer Transit Passes and Lottery Tickets programs (where applicable).
  • Administer other programs as assigned by the store manager or head office, such as employee uniforms, employee lockers, bulletin boards, store supplies, etc.

Customer Service

  • Support the company mission statement, "To Provide a Superior Shopping Experience Everyday."
  • Provide prompt and efficient customer service based on the 10/10 Sales Challenge philosophy.

Requirements

  • Strong administrative skills, technical and mathematical aptitude, combined with professionalism and the ability to maintain confidentiality, especially regarding company revenues, pricing information, and over/short information.
  • Effective communication, training, and coordination of efforts within the Store Systems and Administration team.
  • Able to work quickly and accurately under pressure and with little supervision, display a positive attitude, and practice solutions-oriented thinking.
  • Strong communication skills, both verbal and written, and the ability to relate to all levels of personnel within the company.

Benefits

  • Comprehensive, optional medical, dental, prescription drug, and vision coverage for you and your family.
  • Company-matched RRSPs.
  • Employee Discount Program.
  • Ongoing In-House Training & Education Courses.
  • Employee Family Assistance Program.
  • Employee Recognition Program.
  • Community Involvement.

Availability

Applicants must be available to work a flexible schedule, Monday to Sunday, and be available to start their shift as early as 5am every day.

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