Client Reports Specialist
4 weeks ago
We are seeking a highly skilled Client Reports Specialist to join our team at Nicola Wealth. This is an exciting opportunity to work in a dynamic and growing organization, where you will be responsible for ensuring client reporting is delivered timely and accurately.
The Client Reports Specialist will provide a consistently high level of back-office support to the firm regarding all investment products, including client and internal reporting. This will involve preparing and distributing system-generated reports, liaising with external investment firms and custodians, and generating managed reports for internal teams.
The ideal candidate will have a strong analytical skillset, with the ability to work with large data sets in Excel. They will also have excellent interpersonal and communication skills, with the ability to build strong relationships with internal clients.
As a Client Reports Specialist, you will be responsible for:
- Preparing and distributing system-generated reports (investment performance and taxable income).
- Liaising with external investment firms and custodians for product-related data.
- Generating managed reports for internal teams and reviewing them for accuracy and completeness.
- Calculating management fees and processing adjustments to fee charges.
- Matching internal account transfers and switches between share classes.
- Collecting and distributing tax slips and uploading them to client and accountant portals.
- Managing historical data, including fund distribution, tax breakdowns, and foreign exchange rates.
- Monitoring team inbox and responding to tax and investment queries from the advisory services team.
- Documenting software malfunctions and unexpected problems with reports.
- Additional duties as required, including assistance with projects to improve client service.
Success factors for this role include strong written communication, teamwork, workload management, problem-solving, and a client service mindset. If you have a passion for delivering exceptional client service and are looking for a challenging and rewarding role, we encourage you to apply.
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