HR Operations Specialist

4 weeks ago

Halifax, Nova Scotia, Canada GSK Full time

About the Role

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy.

Key Responsibilities

  • Provide HR administrative services including preparation of HR documents with subject to all legal rules and collective agreements in Germany
  • Become the HR Tier1 Team's Subject Matter Expert for the given HR Processes & Activities and provide guidance on processing transactions correctly in Workday and other HR systems
  • Maintain HR Data and Transactions in applicable HR Systems
  • Be the first point of contact for queries coming from manager and employees via cases (ServiceNow)
  • Support Line Managers, employees and peers with complex transactional HR matters, providing operational and tactical HR support with a focus on Workday navigation, HR advisory and procedure coaching
  • Cooperate with various stakeholders and work in the project-based frameworks
  • Take active part in knowledge transfer, optimisation and/or redesigning processed reflecting GSK strategy and values
  • Work in a highly data sensitive environment, responsible for protecting Data Privacy at all time and adhering to confidentiality requirements to promote zero breach of compliance policies - Ensure Data accuracy and conduct Quality Controls & Audits for data travelling into our Payroll System
  • Work closely with internal colleagues to ensure high accuracy of resolutions and customer satisfaction
  • Take accountability for ensuring all relevant Knowledge Articles including indicated Service Operating Model are fit for purpose and governed according to accepted global & local standards
  • Collaborate closely with and learn from our in-market Team Members who are an integral part of our Team to keep knowledge on processes up to date and align on high customer service standards
  • Cooperate closely with our local HR Business Partners and external vendors to share knowledge on processes and anticipate the need of improvement
  • Employ case management system effectively to ensure efficient case delivery and act as the central contact for the GSK employee or manager, ensuring they are kept up to date with regular updates and follow up for closure

About GSK

GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Why Us?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

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