Customer Service Manager
3 weeks ago
Job Title: Guest Service Supervisor
Job Summary: We are seeking a Guest Service Supervisor to join our team at Comfort Inn. As a key member of our staff, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.
Key Responsibilities:
- Supervise and coordinate the work of guest service staff to ensure that all guests receive excellent service.
- Prepare and submit reports on guest satisfaction and staff performance.
- Assist guests with special needs and provide support to ensure their stay is comfortable and enjoyable.
- Requisition materials and supplies as needed to maintain a high level of service.
- Train and develop staff in job duties, safety procedures, and company policies.
Requirements:
- 1 year to less than 2 years of experience in a customer service role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Flexibility to work varied shifts, including evenings and weekends.
Benefits:
- Permanent employment opportunity.
- 35 hours per week.
- English language of work.
Support for Newcomers and Refugees:
- We welcome applications from newcomers and refugees who are looking for a new challenge.
- We offer support with foreign credential recognition and help with settling into our community.
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