Security Agent

4 weeks ago

Brampton, Ontario, Canada Pinkerton Full time

Job Summary:

The Security Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations. The ideal candidate will have a strong background in law enforcement, military, and/or security experience, with excellent problem resolution skills and the ability to interact effectively at all levels and across diverse cultures.

Essential Functions:

  • Represent Pinkerton's core values of integrity, vigilance, and excellence.
  • Provide the client with concierge-level security at the company location and/or events; deescalate tense situations or individuals that may arise. Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
  • Conduct quality investigations and complete investigative reports.
  • Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
  • Transport the client to and from company location and/or events.
  • Secure the client's residential perimeter; review CCTV, manage access controls, and respond to alarms, as needed.
  • Identify and escalate equipment deficiencies/failures.
  • All other duties, as assigned.

Education, Experience, and Certifications:

Secondary School (High School) Diploma with a minimum of 3-5 years of experience in law enforcement, military, and/or security experience. Healthcare industry preferred. Ontario security license and 1st Aid/CPR certificate are required. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:

  • Law enforcement, military, and/or security experience.
  • Concierge-level customer service experience.
  • Able to complete thorough and accurate investigations and reports.
  • Access control systems, CCTV, and alarm monitoring experience.
  • Strong problem resolution skills.
  • Able to interact effectively at all levels and across diverse cultures.
  • Solid verbal and written communication skills.
  • Computer knowledge; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.
  • Travel, as required.

Salary & Benefits Information:

Rate of pay: $17.50 - $18.00 /hour.

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