Loss Prevention Specialist

2 months ago

Brampton, Ontario, Canada Sephora Full time

Loss Prevention Agent

**Job Summary**

We are seeking a skilled Loss Prevention Agent to join our team at Sephora. As a Loss Prevention Agent, you will play a critical role in protecting our assets and maintaining operational controls to reduce shortage.

**Key Responsibilities**

* Conduct surveillance on the sales floor and utilize the CCTV system to identify, observe, and apprehend or deter individuals from committing external thefts.

* Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence.

* Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations, and audits.

* Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security, and other retailers.

* Testify in court on behalf of the company in any case, criminal or civil, to which the Agent is summoned.

* Provide new hire and continuous employee trainings to maintain store loss prevention awareness.

**Operations**

* Conduct store self-audits, checklists, and safety inspections. Communicate findings to the store Leadership team and District Loss Prevention Manager.

* Assist the store Leadership team with inventory preparation and process.

* Partner with stores and the DLPM in the development and execution of shrinkage prevention plans.

**Requirements**

* 1 year of asset protection/loss prevention experience in a retail environment.

* Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).

* Possess strong written, verbal, interviewing, listening, and interpersonal communication skills.

* Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.

* Proficiency in Windows, Word, and Excel is desirable.

* A High School graduate or equivalent.

* Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.

* Availability to work at multiple locations within a market.

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