Strategic Network Operations Manager

2 weeks ago


Golden Horseshoe, Canada Scotiabank Full time

About Scotiabank

Scotiabank is a leading bank in the Americas, guided by our purpose: "for every future". We help our customers, their families and their communities achieve success through a broad range of advice, products and services.

Job Overview

We are seeking an experienced Strategic Network Operations Manager to join our team. As a key member of our Global Systems Operations Centre (GSOC), you will provide direction, leadership and oversight for the 24x7 Global Network & ABM Operations team.

Responsibilities

  • Reporting to the Global Head, GTS - GSOC, you will establish annual objectives for the department and determine the allocation of responsibility for completing given tasks and projects within the GSOC.
  • You will ensure all operational & service level agreements (SLA's) are met in relation to Global Networks & ABMs, as GSOC monitors and manages 25,000+ Network/ABM devices globally and maintains services to 3,000+ branches and corporate offices.
  • You will manage multiple projects that vary in size and scale concurrently, with budgets exceeding $1 million, and be responsible for managing the day-to-day management and leadership of up to 50+ GSOC staff across multiple geographies.

Requirements

  • You have at least 10+ years of progressive technical working experience in Information Technology, Network Operations and/or Operations/Command Centre Management.
  • You have at least 10+ years of hands-on technical working experience in a high volume, complex, demanding customer-oriented IT & Network environments.
  • You have at least 5+ years of senior level management and leadership experience managing diverse teams in varying locations globally.

What We Offer

  • A competitive total rewards package, including a performance bonus, company matching programs, generous vacation, health/medical/wellness benefits, employee banking privileges.
  • An inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
  • The opportunity to work with and learn from diverse industry leaders who have hailed from top technology companies around the world.

Estimated Salary: $120,000-$180,000 per annum, depending on experience.



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