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Restaurant Operations Manager

1 month ago

St Catharines, Ontario, Canada Tim Hortons Full time
Restaurant Manager Job Description

At Tim Hortons, we are seeking a highly skilled and experienced Restaurant Manager to lead our team and drive business growth. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and achieving sales and profitability targets.

Key Responsibilities:
  • Analyze financial data to optimize restaurant performance and identify areas for improvement.
  • Develop and implement strategies to increase sales and customer satisfaction.
  • Lead and motivate a team of staff to achieve business objectives.
  • Monitor and control costs, including labor, inventory, and supplies.
  • Ensure compliance with health and safety regulations and company policies.
  • Build and maintain relationships with suppliers and vendors.
  • Address customer complaints and concerns in a professional and courteous manner.
Requirements:
  • College diploma or equivalent in a related field.
  • 1-7 months of experience in a supervisory or management role.
  • Excellent communication and leadership skills.
  • Ability to analyze data and make informed decisions.
  • Strong problem-solving and conflict resolution skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.