Store Manager

2 weeks ago


Ottawa, Ontario, Canada Laura Canada Full time

Laura Canada is a family-owned retailer with a strong presence in the Canadian market, operating over 140 retail store locations and two iconic women's fashion apparel brands.

Key Responsibilities

The successful candidate will possess a contagious passion for fashion and customer service, with a minimum of 3 years of experience in a store management position. Key responsibilities will include:

  • Recruiting, onboarding, developing, and coaching team members on exemplary customer service, product knowledge, and current trends.
  • Ensuring key financial objectives are met, including sales, closing ratio, dollars per transaction, and units per transaction.
  • Scheduling effectively to provide optimal floor coverage and acting as a stylist to build personalized wardrobes for customers.
  • Monitoring team performance, including appraisal, ongoing coaching, conflict resolution, and disciplinary action.
  • Collaborating with the merchandising team to ensure compliance with standards and guidelines while maintaining an attractive presentation of merchandise.

The ideal candidate will be a recognized leader with a positive approach, able to create a positive work environment where team members are motivated to learn and grow.

Requirements

The following qualifications are required:

  • Contagious passion for fashion and customer service.
  • A minimum of 3 years of experience in a store management position.
  • Ability to create a positive work environment where team members are motivated to learn and grow.
  • Recognized for their positive leadership and solution-oriented approach.


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