Senior Revenue Operations Analyst

1 week ago

Kitchener, Ontario, Canada Mappedin Full time
About the Role

We are seeking a highly skilled Senior Revenue Operations Analyst to join our dynamic team at Mappedin. As a key member of our revenue operations team, you will play a critical role in ensuring the seamless functioning of our CRM (HubSpot), focusing on data integrity, advanced reporting, and process optimization.

Key Responsibilities
  • CRM Management
    • Optimize CRM functionality by performing day-to-day management and continuous improvement of HubSpot, ensuring data integrity and creating advanced dashboards.
    • Implement sophisticated automated workflows, lead scoring models, and segmentation strategies within HubSpot to maximize operational efficiency.
    • Act as the primary point of contact for troubleshooting and resolving CRM-related issues.
  • Sales Enablement
    • Develop and maintain comprehensive sales enablement materials, including playbooks, training resources, and sales collateral.
    • Collaborate with the sales team to identify resource and tool gaps, and proactively create and implement solutions that drive sales productivity and effectiveness.
    • Lead the organization and delivery of training sessions for the sales team on CRM best practices, new tools, and optimized sales processes.
  • Reporting and Analytics
    • Generate and distribute in-depth sales and revenue reports, offering actionable insights into key performance metrics and emerging trends.
    • Play a key role in developing advanced sales forecasting models and revenue optimization strategies.
  • Cross-functional Collaboration
    • Work closely with marketing, product, and customer success teams to ensure a cohesive and aligned approach across the entire customer journey.
    • Collaborate with the finance team on key projects, including the integration of HubSpot with NetSuite.
Requirements
  • A minimum of 3-5 years of experience in revenue operations, sales operations, or a related role, preferably within a SaaS or high-growth tech company.
  • Extensive hands-on experience with HubSpot or similar CRM systems, including advanced features and integrations.
  • Strong analytical skills with proven proficiency in Excel and other data analysis tools.
  • A solid understanding of financial processes, including billing, renewals management, and experience with financial system integrations.
  • Exceptional organizational skills with a keen attention to detail.
  • Excellent communication skills, both written and verbal, with the ability to work collaboratively across teams and influence stakeholders at all levels.
About Mappedin

Mappedin is a global leader in indoor mapping and spatial data management. We power billions of square feet of indoor space and guide millions of people visiting malls, stadiums, airports, offices, healthcare facilities, warehouses, universities, and more. We're making maps as powerful indoors as they are outdoors.

We're a remote-first company with a flexible vacation policy and the equipment required to unleash your potential. We welcome applications from people with disabilities and provide reasonable accommodations for candidates upon request through the recruitment process.

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