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Senior Revenue Operations Analyst
2 months ago
Mappedin is a global leader in indoor mapping and spatial data management. Our solutions power billions of square feet of indoor space and guide millions of people visiting malls, stadiums, airports, offices, healthcare facilities, warehouses, universities, and more.
Job Title: Senior Revenue Operations AnalystAbout the RoleWe are seeking a highly skilled and motivated Senior Revenue Operations Analyst to join our dynamic team. In this pivotal role, you will collaborate closely with the Director of Revenue Operations to ensure the seamless functioning of our CRM (HubSpot), focusing on data integrity, advanced reporting, and process optimization.
Key Responsibilities- Optimize CRM Functionality: Perform the day-to-day management and continuous improvement of HubSpot, ensuring data integrity, creating and managing advanced dashboards, and aligning CRM functions with overarching sales and marketing and customer strategies.
- Automation and Segmentation: Drive the implementation of sophisticated automated workflows, lead scoring models, and segmentation strategies within HubSpot to maximize operational efficiency.
- Issue Resolution: Act as the primary point of contact for troubleshooting and resolving CRM-related issues, ensuring a seamless experience for the sales and marketing teams.
- Sales Enablement: Develop, enhance, and maintain comprehensive sales enablement materials, including playbooks, training resources, and sales collateral, ensuring they meet the evolving needs of the sales team.
- Reporting and Analytics: Generate and distribute in-depth sales and revenue reports, offering actionable insights into key performance metrics, emerging trends, and growth opportunities.
- A minimum of 3-5 years of experience in revenue operations, sales operations, or a related role, preferably within a SaaS or high-growth tech company.
- Extensive hands-on experience with HubSpot or similar CRM systems, including advanced features and integrations.
- Strong analytical skills with proven proficiency in Excel and other data analysis tools, with the ability to translate data into actionable insights.
- A solid understanding of financial processes, including billing, renewals management, and experience with financial system integrations (e.g., NetSuite).
- Exceptional organizational skills with a keen attention to detail, ensuring accuracy and efficiency in all operations.
- Excellent communication skills, both written and verbal, with the ability to work collaboratively across teams and influence stakeholders at all levels.
We offer a competitive salary, comprehensive benefits package, and opportunities for growth and professional development. We are a remote-first company, but also offer the ability to collaborate in person at our Waterloo and Toronto offices. We have a flexible vacation policy and ensure you have the equipment required to unleash your potential.
We welcome applications from people with disabilities. We provide reasonable accommodations for candidates upon request through the recruitment process. For additional information, please email us at or call us at and ask to speak to a member of the Human Resources team.