Global Client Solutions Expert

7 days ago

Montreal, Quebec, Canada Dialectica Full time

About Us


Dialectica is a B2B information services firm that serves top business professionals worldwide, providing real-time information and insights from industry experts across various markets, industries, and regions.


We strive to achieve unparalleled customer recognition by developing the most trusted and innovative knowledge-sharing platform globally. Dialectica has been recognized as one of Europe's fastest-growing companies by the Financial Times for 4 years in a row and is a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.


Our mission is to empower better decision-making and accelerate the shift to a prosperous society. We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose. Our global presence spans 5 offices across 3 continents with a highly-trained team of over 1,000 employees.


About the Role


The Client Service Team is the revenue epicentre of our business. As a Global Client Solutions Expert, you will think critically, conduct high-level research into industries and companies, identify, and engage with the best experts to address client needs. This role offers clear objectives, chances for recognition, and rewards based on your contributions and achievements.


You will have the opportunity to work on multiple client projects at once, accelerating your career and developing core transferable skills in sales, time and project management, negotiation, and professional communication, while expanding your commercial awareness.


Requirements



  • 1+ years of work experience
  • Academic achievement in any undergraduate field (Bachelor's degree or higher)
  • Proven leadership skills and participation in extracurricular activities
  • Demonstrated interest in business and a goal-oriented mindset
  • A growth mindset, embracing challenges as opportunities for learning and development
  • Excellent networking and sourcing abilities, leveraging professional networks like LinkedIn and internal databases to engage and convince suitable experts
  • Strong ability to achieve quotas, meet specific targets, and deliver projects within set timelines
  • Fluency in English (both verbal and written); Fluency in French is a great asset
  • Knowledge of other languages such as German, Italian, Spanish, Japanese, Korean, and/or Mandarin is an asset

Benefits



  • Competitive compensation scheme: $85,000 - $110,000 per annum
  • Learning and development programs (onboarding bootcamp, Mini-MBA program, step-up programs, foreign language courses)
  • Comprehensive health coverage (life, medical, dental, vision, and employee assistance programs)
  • Substantial wellbeing program (allowance, flexible and volunteering days)
  • High-performance, fun and vibrant culture continually enhanced through team bonding & company events, as well as increasing CSR initiatives

We recruit experts from all over the world in all industries for our clients primarily located outside Quebec. Knowledge of English is required for this position. Knowledge of French is required for positions permanently located in Quebec so incumbents can communicate with their colleagues and suppliers in Quebec as necessary. Dialectica is an Equal Opportunity Employer.

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