Seasonal Team Lead, Vaughan Mills
7 days ago
We're a purpose-driven, people-first organization where collaboration, innovation, and entrepreneurial mindsets thrive. Our mission is to connect people to the healing power of plants, so they can live their life to the fullest, naturally.
The RoleWe're seeking a Seasonal Team Lead to drive our mission first-hand with our customers. As a Seasonal Team Lead, you'll deliver the Saje Experience to each and every customer, guiding their wellness journey through product demos, deep education, and tailored recommendations.
Key Responsibilities- Store Experience
- Authentically connect with customers and deliver consistent and exceptional service following the standards of our sales model, the Saje Experience.
- GPOP (Get Product On People) to demonstrate our product, both inside and outside of the store, to drive awareness and understanding of Saje.
- Educate on our products and on 100% natural wellness, to make wellness easy, accessible, and inclusive for all.
- Make bold recommendations to support the wellness needs of our customers, building baskets to create and expand on health habits centered on our products.
- Contribute to a team environment where all Team Members consistently experience a sense of belonging and inclusion.
- Business Ownership
- Be accountable to your part in driving the commercial goals of your store and our business, and work as a team to achieve and exceed performance targets.
- Generate business results and achieve key KPIs including revenue and comp growth goals, AVS, IPT, traffic, conversion, and loyalty program growth.
- Ensure Team Members are equipped with the product knowledge they need to make intentional recommendations for Community Members.
- Uphold presentation standards and assess and action merchandising opportunities in order to elevate the in-store experience.
- Take a proactive and innovative approach to growing the business through community outreach.
- People & Leadership
- Inspire and uplift your team through coaching, collaboration, and by embodying our core values.
- Complete tasks as assigned by the Store Manager, including visual merchandising, operations, and development.
- You are passionate about your own wellness journey and believe in the superpower of plants.
- You are excited to connect with Community Members by showing empathy and active listening through thoughtful recommendations of our products to remedy real life.
- You are eager to guide a Community Member's wellness journey by leading them through the store.
- You are energized by working on a team in a supportive wellness-driven environment.
- You are comfortable working in a scented environment, testing and demonstrating our products.
- You are able to have a flexible work schedule and work days, evenings, weekends, and holidays.
- Paid sick days
- Generous product discount
- Onboarding plan to ensure you're set up for success
- Employee Assistance Program - 24/7 support, resources, and information available to you and your family
- Paid time off to ensure you're resting & recharging
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