Executive Director of User Support Svcs
2 months ago
We are seeking a highly skilled and experienced Executive Director to lead our User Support Services team. As a key member of our senior leadership team, you will be responsible for delivering seamless digital experiences across the entire spectrum of government services.
Key Responsibilities- Develop and lead service strategy to focus on public servants' user needs.
- Shape the future of province-wide IT support services, including strategic oversight for desktop support and service desk operations.
- Lead initiatives to transform users' IT support experiences within hospitals and government entities, ensuring service quality and operational efficiency.
- Collaborate with leaders across all sectors of government to align IT support services with sector needs and strategic objectives.
- Champion improvements for our service desk, enhancing responsiveness, user satisfaction, and support for all government employees.
The Department of Cyber Security and Digital Solutions (CSDS) is the guiding force behind digital transformation within the Government of Nova Scotia. We support government departments and partners in their digital transformation journeys, navigating the complexities of digital transformation and modernizing outdated systems and ways of working.
What We Offer- A fulfilling work environment with numerous benefits and opportunities.
- A 35-hour work week to maintain a healthy work-life balance.
- A defined benefits pension plan for a stable retirement.
- All national/civic holidays, 18 sick days, and family leave provisions.
- Flexible work arrangements to accommodate your needs.
- Employee and Family Assistance Programs for resources and guidance.
- Short- and long-term disability assistance when required.
- Cross-sector collaboration and the power of engaging with various government departments.
- Professional growth and development opportunities within the department and beyond.
- Lifelong learning through training and development programs.
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Executive Director of User Support Svcs
3 weeks ago
Halifax, Nova Scotia, Canada Government of Nova Scotia Full timeAbout the RoleThe Government of Nova Scotia is seeking an experienced Executive Director to lead the development of a digitally enabled service strategy and roadmap that focuses on public servants' user needs.This is a key leadership role that requires a strong understanding of IT support services, digital transformation, and the public sector.The successful...
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Executive Director of User Support Svcs
2 months ago
Halifax, Nova Scotia, Canada Government of Nova Scotia Full timeAbout the RoleWe are seeking an experienced Executive Director to lead our User Support Services team. As a key member of our senior leadership team, you will be responsible for delivering seamless digital experiences across the entire spectrum of government services.Key ResponsibilitiesDevelop and lead service strategy to focus on public servants' user...
-
Executive Director of User Support Svcs
2 months ago
Halifax, Nova Scotia, Canada Government of Nova Scotia Full timeAbout the RoleWe are seeking an experienced Executive Director to lead our User Support Services team. As a key member of our senior leadership team, you will be responsible for delivering seamless digital experiences across the entire spectrum of government services.Key ResponsibilitiesDevelop and lead service strategy to focus on public servants' user...
-
Executive Director of User Support Services
2 months ago
Halifax, Nova Scotia, Canada Government of Nova Scotia Full timeAbout the RoleWe are seeking a highly skilled and experienced Executive Director of User Support Services to join our team at the Government of Nova Scotia. As a key member of our senior leadership team, you will be responsible for leading the development and implementation of a digitally enabled service strategy and roadmap that focuses on public servants'...
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Executive Director of User Support Services
2 months ago
Halifax, Nova Scotia, Canada Government of Nova Scotia Full timeAbout the RoleWe are seeking a highly skilled and experienced Executive Director of User Support Services to join our team at the Government of Nova Scotia. As a key member of our senior leadership team, you will be responsible for leading the development and implementation of a digitally enabled service strategy and roadmap that focuses on public servants'...
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Director of Digital Transformation
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Halifax, Nova Scotia, Canada Government of Nova Scotia Full timeAbout the RoleThe Government of Nova Scotia is seeking a highly skilled and experienced Executive Director to lead our User Support Services team. As a key member of our senior leadership team, you will be responsible for developing and implementing a digitally enabled service strategy that focuses on the needs of our public servants.Key...
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Director of Digital Transformation
2 months ago
Halifax, Nova Scotia, Canada Government of Nova Scotia Full timeAbout the RoleThe Government of Nova Scotia is seeking a highly skilled and experienced Executive Director to lead our User Support Services team. As a key member of our senior leadership team, you will be responsible for developing and implementing a digitally enabled service strategy that focuses on the needs of our public servants.Key...
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