Hospitality Operations Manager

1 week ago


Grande Prairie, Canada PARK GPWEST CORPORATION Full time

At PARK GPWEST CORPORATION, we are seeking an experienced Hospitality Operations Manager to join our team.

About the Role

We are looking for a skilled and motivated individual to oversee the daily operations of our food service department. As a key member of our team, you will be responsible for ensuring that all aspects of our food service operations run smoothly and efficiently.

Key Responsibilities
  • Establish effective methods to meet work schedules and maintain high standards of productivity.
  • Supervise and coordinate the activities of staff who prepare and portion food, providing guidance and training as needed.
  • Train new hires in job duties, sanitation, and safety procedures, promoting a culture of excellence within the team.
  • Evaluate ingredient and supply needs, optimizing inventory management to minimize waste and ensure seamless meal preparation.
  • Select, train, and develop a talented team of food service staff, fostering a positive and inclusive work environment.
  • Maintain quality control standards, addressing customer complaints and concerns with professionalism and empathy.
  • Prepare detailed reports on stock levels, repairs, sales, and wastage, analyzing trends to inform operational decisions.
  • Coordinate the assembly and delivery of food trays and trolleys, ensuring timely and efficient service to customers.
Requirements and Qualifications

To be successful in this role, you will need:

  • A secondary (high) school graduation certificate or equivalent experience.
  • Excellent interpersonal skills, with the ability to motivate and lead a diverse team.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Knowledge of food safety and sanitation procedures, with the ability to maintain high standards of cleanliness and hygiene.
Benefits

In addition to a competitive salary, we offer:

  • A comprehensive benefits package, including group insurance benefits and dental plan.
  • Free parking available on site, making it easy to get to work without worrying about traffic or parking fees.
  • An opportunity to work in a fast-paced and dynamic environment, with the chance to grow and develop your skills and career.
Salary: $45,000 - $55,000 per year

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