Hospitality Operations Director

7 days ago


Grande Prairie, Canada Fun Park Grande Prairie Inc. Full time
Job Summary

We are seeking a highly motivated and organized Hospitality Operations Director to join our team at Fun Park Grande Prairie Inc.

About the Role

This is a permanent position working 35 hours per week with a competitive salary of $62,400 per year. The ideal candidate will have 2 years of experience in food services management and a strong educational background.

Key Responsibilities
  • Determine Services and Operational Procedures: Plan, organize, direct, control, and evaluate daily operations to ensure smooth delivery of hospitality services.
  • Performance Reviews: Conduct regular performance reviews to assess employee performance and provide constructive feedback for improvement.
  • Health and Safety Regulations: Ensure compliance with health and safety regulations to maintain a safe work environment.
  • Customer Service: Provide exceptional customer service by addressing complaints, resolving issues, and ensuring customer satisfaction.
  • Negotiations and Communication: Negotiate with clients for catering or facility use, and effectively communicate with customers and staff.
Computer and Technology Knowledge
  • MS Excel: Utilize MS Excel to manage data, create reports, and analyze performance metrics.
Work Conditions and Physical Capabilities
  • Fast-Paced Environment: Work effectively in a fast-paced environment with attention to detail.
Benefits

This position offers a range of benefits, including a competitive salary, opportunities for professional growth and development, and a dynamic work environment.



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