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Community Services Leader

1 week ago

Hamilton, Ontario, Canada The Salvation Army Full time

The Salvation Army seeks a highly skilled and experienced Shelter Manager to join our team. As a leader, you will be responsible for directing and supervising employees to ensure the effective operation of our shelter and extreme weather response program.

Key Responsibilities
  • Direct and supervise employees to ensure services operate effectively
  • Provide direct supervision to the Kitchen Manager and indirect supervision to your team
  • Reflect and apply organizational philosophies and policies to staff, clients/guests, visitors, and other agencies
Requirements

We require a strong background in social sciences, psychology, or human resources. Excellent administrative skills, conflict resolution and problem-solving abilities, and the ability to lead and manage a diverse group of staff are essential.

Education and Experience:

  • Bachelor's degree in social sciences, psychology, arts, and/or human resources preferred
  • Progressively responsible experience working with unhoused programs and populations
  • Extensive knowledge of the local community and available local resources/social service sector

Skills and Qualifications:

  • Excellent administrative skills
  • Conflict resolution and problem-solving abilities
  • Ability to lead and manage a diverse group of staff
  • Demonstrated cultural competency working with the Indigenous community and with Indigenous service agencies