Technical Event Director

4 days ago


Lake Louise, Canada Disability Solutions Full time
Job Overview

The Technical Event Director will be responsible for achieving revenue and profitability goals at assigned locations. This role ensures the team delivers high-quality service while fostering relationships with venue personnel to enhance business relationships.

Key Responsibilities

Financial Management
  • Achieve financial goals by managing labor, equipment sub-rentals, and costs in accordance with company procedures.
  • Manage location P&L and develop action plans to address deficiencies or grow the business.


Operations Management
  • Perform daily floor operations, including scheduling, equipment setup, and strikes.
  • E nsure all equipment and services are delivered on time, in good working condition, and as specified by clients and the venue.


Sales Management
  • Create effective sales strategies to maximize revenue per-event for assigned customers.
  • Presentation and proposal preparation, including those submitted through online platforms.


Customer Service
  • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel, and ENCORE supporting functions.
  • Meet with guests to confirm their needs are met and equipment setup is accurate.


Technical Ability
  • Understand and oversee technical aspects of the job, applying troubleshooting and problem-solving skills to guide technicians.
  • Act as an on-site technical expert as needed for events.


People Development
  • Value People by promoting a culture of high performance, accountability, and continuous improvement.
  • Manage performance, address employee concerns, maintain adequate staffing levels, and facilitate team development.


Estimated salary: $80,000 - $110,000 annually.

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