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Senior Site Reliability Engineer

2 months ago

Toronto, Ontario, Canada Euna Solutions Full time
Job Title: Senior Site Reliability Engineer

We are seeking a highly skilled Senior Site Reliability Engineer to join our team at Euna Solutions. As a key member of our engineering team, you will play a critical role in ensuring the reliability, performance, and scalability of our cloud-based systems.

Key Responsibilities:
  • Incident Management: Lead high-severity incident responses, ensuring timely resolution and communication. Participate in on-call rotations and conduct post-incident reviews to implement corrective actions.
  • Performance Optimization: Ensure optimal system performance by identifying and addressing performance bottlenecks. Implement performance monitoring and tuning solutions to enhance system efficiency.
  • Performance Testing: Develop and execute performance tests to evaluate system capacity and stability. Analyze test results and recommend improvements to meet performance standards.
  • Change Management: Oversee changes to production environments, ensuring compliance with change management processes. Coordinate with stakeholders to plan and review changes, minimizing disruptions.
  • Disaster Recovery: Lead disaster recovery planning and execution to ensure business continuity. Develop and maintain disaster recovery documentation and conduct regular drills.
  • Capacity Planning: Manage system capacity to accommodate growth and handle traffic spikes. Perform capacity analysis and forecast future requirements to ensure scalability.
  • Service Level Agreements (SLAs): Monitor and manage SLA compliance, ensuring services meet agreed-upon performance criteria. Report on SLA metrics and address any deviations from targets.
  • CI/CD Pipelines: Manage and optimize continuous integration and deployment pipelines. Ensure efficient and reliable code deployment processes across development, staging, and production environments.
  • Infrastructure as Code (IaC): Develop and maintain Infrastructure as Code scripts to automate infrastructure provisioning and management. Ensure IaC practices are followed for consistent and reproducible environments.
  • Service Availability: Monitor service availability and implement measures to maximize uptime. Proactively identify and mitigate potential issues affecting service reliability.
  • Documentation: Maintain comprehensive operational procedures and process documentation. Ensure documentation is up-to-date and accessible for all team members.
Requirements:
  • A minimum of 5 years' experience specifically in a Site Reliability Engineer (SRE) role.
  • Experience in incident management, including being on-call.
  • Proficiency in performance optimization and testing techniques. Tools: Datadog or similar.
  • Solid understanding of change management processes. Tools: Jira or similar.
  • Experience with disaster recovery planning and execution. Tools: AWS Backup, Azure Site Recovery.
  • Knowledge of capacity planning and SLA management.
  • Extensive hands-on experience with CI/CD pipelines, including tools like GitHub or similar (GitLab CI, Jenkins, Bitbucket, and Azure DevOps), with the ability to mentor and guide others in best practices.
  • Hands-on experience with Infrastructure as Code and automation tools: Tools: Terraform, AWS CloudFormation, Ansible.
  • Experience with cloud technologies, preferably AWS primarily.
  • Deep understanding and active advocacy of DevOps culture and practices, which are integral to the way we work at Euna Solutions.
  • Excellent problem-solving and communication skills, with the ability to take initiative and independently drive tasks to completion without needing direct instruction.
About Euna Solutions:

Euna Solutions is a leading provider of purpose-built, cloud-based solutions that power critical administrative functions and financial operations for the public sector. We offer trusted, easy-to-use solutions for procurement, payments, grant management, budgeting, permitting, and special education administration that are trusted to increase operational efficiency, transparency, collaboration, and compliance. Working with more than 3,000 government and public sector organizations across North America, Euna Solutions strives to build trust and enable transparency in our communities.

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply. We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you.

Please note that we are committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.