Unit Secretary

4 days ago


Toronto, Ontario, Canada North York General Hospital Full time
Job Title: Unit Secretary

North York General Hospital is seeking a highly skilled and organized Unit Secretary to join our Critical Care Unit team. As a Unit Secretary, you will provide administrative support to the healthcare team, ensuring the smooth operation of the unit and providing exceptional patient care.

Key Responsibilities:
  • Provide administrative support to the healthcare team, including scheduling appointments, coordinating patient transfers, and maintaining accurate records.
  • Screen and triage incoming telephone calls and inquiries, and transmit messages to the appropriate staff members.
  • Coordinate various interdepartmental activities and requests, such as transportation of patients for tests and scheduling of appointments.
  • Represent physicians and healthcare professionals by screening and triaging incoming telephone calls and inquiries, and recording and transmitting messages.
  • Assume responsibility for identification and advancement of issues and concerns with the Clinical Team Manager in a timely manner.
  • Compile and disseminate material/documents related to program activity.
  • Maintain attendance/time reporting information and arrange appropriate relief.
  • Process computer provider order entries within scope of practice, notify appropriate staff, and specific departments as required.
  • Support clinicians with system order entry functions, such as scheduling outpatient cardioversions.
  • Maintain organization of admissions, discharges, dismantle charts, and enter information electronically as required.
  • Prepare reports, photocopying, prioritizing, and processing of information as required.
  • Maintain supply inventory by checking stock, anticipating needs, placing and expediting orders, and verifying receipt.
Requirements:
  • Ontario Secondary School Diploma (OSSD) or equivalent.
  • A medical office assistant certificate or minimum one-year comparable office experience with medical orientation.
  • Working knowledge of medical terminology and ability to perform medical transcription.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint, for data collection, inputting payroll, scheduling changes, and assistance to leadership.
  • Accurate minimum typing speed of 45 w.p.m.
  • Experience dealing with the public in a fast-paced and customer service environment.
  • Experience on an inpatient unit preferred.
  • Demonstrated commitment to patient/client-centered care.
  • Ability to multitask and prioritize.
  • Bilingualism in French/English an asset.
What We Offer:

Working at North York General Hospital means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada's leading hospitals. This is a Part-Time Permanent position with 8 hour day and evening shifts, including weekends in the Critical Care Unit (CrCU). We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay, and the opportunity to join the Hospital Pension Plan.


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