Application Administrator

3 weeks ago

Guelph, Ontario, Canada Linamar Corporation Full time

Job Summary

The Intermediate Application Administrator position is responsible for providing 2nd level support for enterprise applications, serving as a subject matter expert on content, processes, and procedures. This role will work closely with the IT team to increase first call resolutions and improve overall customer satisfaction.

Key Responsibilities

  • Provide 2nd tier support for IFS, BPC SAP applications.
  • Perform application administration, including user access rights.
  • Assist in planning, design, development, and deployment of enhancements to existing applications.
  • Liaise with vendors to provide additional support to application users and manage modifications.
  • Create and maintain effective system documentation.
  • Work with the QA team to develop, coordinate, and perform in-depth tests for system modifications.
  • Provide orientation and training to end-users for modified and new systems.
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improvement.
  • Extract data from the system and prepare reports for end-users and management.

Requirements

  • Post-Secondary Education in Computer Science, Finance, Accounting, Materials Management, Management Information Systems, or Business Administration.
  • Minimum three years of related work experience.
  • IFS App7 and Hyperion 7 support experience is an asset.
  • Advanced knowledge of data extraction and reporting tools, including Hyperion OLAP, Cognos Powerplay, SQL, and Crystal Reports.
  • Strong knowledge of databases and database tools, including Oracle, SQL Server Database Services, SQL Server Integration Services, SQL Server Analysis Services, and SQL Server Reporting Services.
  • Good knowledge of network and PC operating systems, protocols, and standards.
  • Able to communicate on a technical and non-technical level depending on the audience.

About Us

Linamar Corporation is a Canadian diversified global manufacturing company of highly engineered products across global industries and markets. We are committed to promoting accessible recruitment and will attempt to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process.

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