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National Sales Trainer

2 months ago

Montreal, Quebec, Canada Kudelski IoT Full time
Job Title: National Sales Trainer

Job Summary:

We are seeking a highly skilled National Sales Trainer to join our team at Kudelski IoT. As a National Sales Trainer, you will play a key role in supporting our clients to maximize the penetration rate of our RecovR solution.

Responsibilities:

  • Participate in the dealership onboarding process by supporting process discussions and trainings to ensure success from the start.
  • Schedule and prepare dealership deployment with alignment with field operations.
  • Schedule and run planning calls with the dealership to align resources, schedule dates, and fine-tune rollouts schedules.
  • Collaborate with Kudelski's internal teams to ensure resources and equipment are aligned and available to the dealer for the deployment.
  • Keep the dealer informed on deployment dates and the onboarding plan.
  • Collect deployment and early feedback.
  • Provide training on-site or remotely to the dealership on how to use the RecovR system.
  • Work key stakeholders at the dealership including the owner principle, GM, GSM, Finance, and administration to align sales plans and processes to better enable penetration at the dealership.

After the Deployment Phase:

  • Act as dedicated point of contact for the client with regular synchronization and close follow-up structure.
  • Deliver the "RecovR Monthly Report" with clients to review RecovR sales numbers, penetration rate, and revenue figures.
  • Identify gaps and opportunities at the dealership on product adoption and training gaps to get the most out of the product.
  • Define, coordinate, and roll-out an action and communication plan to help dealerships to maximize the RecovR penetration rate.
  • Act, in sync with the Technical Account Manager, as the client's point of contact for service feedbacks and escalations.
  • Update the client on the RecovR strategy and roadmap and serve as the customer's voice for improvement or feature requests.
  • Support clients by enthusiastically participating in service improvement discussions using data evaluation and reporting.
  • Monitor inventory and trigger new devices shipments.
  • Follow-up on the resolution of any critical incidents for the customer.

Requirements:

  • Customer Management Experience.
  • Sales training experience.
  • Car retail ecosystem experience (e.g. F&I product, DMS, vehicle insurance).

Why You'll Love It Here:

If you are seeking a culture that supports growth, fosters success, and moves the industry forward, then Kudelski is where you need to be. Our rich and successful history with our clients is based on innovation and trust, serving clients of varying sizes and industries, including commercial, government and education.

Kudelski remains committed to championing Diversity, Equality, and Inclusion within our organization and throughout the industry.