Retail Store Manager

4 weeks ago


Orillia, Ontario, Canada Circle k operating agency Full time
Retail Store Supervisor

Circle K Operating Agency is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail stores, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and coordinate the activities of retail staff, including sales associates, cashiers, and stockroom personnel.
  • Assign sales workers to duties and ensure that they are adequately trained and equipped to perform their tasks.
  • Teach interest or professional development courses to enhance the skills and knowledge of retail staff.
  • Authorize payments by cheque and manage cash handling procedures.
  • Order merchandise and manage inventory levels to ensure that stores are well-stocked and that customers have access to a wide range of products.
  • Authorize the return of merchandise and resolve any issues that may arise related to customer complaints or supply shortages.
  • Establish work schedules and ensure that retail staff are adequately staffed to meet customer demand.
  • Sell merchandise and promote Circle K products to customers.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and maintain inventory, including receiving and stocking merchandise.
  • Supervise and coordinate the activities of office and volunteer staff.
  • Oversee payroll administration and conduct performance reviews to ensure that retail staff are meeting performance expectations.
Requirements:
  • 1 year to less than 2 years of experience in a retail management role.
  • Permanent employment with a minimum of 32 to 40 hours per week.
  • Fluency in English.
Work Environment:
  • Fast-paced environment with tight deadlines.
  • Manual dexterity and attention to detail required.
  • Combination of sitting, standing, and walking.
Personal Suitability:
  • Accurate and efficient interpersonal skills.
  • Excellent oral and written communication skills.
  • Flexibility and reliability required.
  • Team player with ability to multitask.


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