Product Specialist
7 days ago
About RONA
At RONA, we're passionate about helping people bring their projects to life. Our team of over 22,000 employees across Canada is driven by a desire to make a difference in the communities we serve.
Our Culture
We're committed to creating an inclusive and safe working environment where our employees can thrive. We promote work-life balance, offer exclusive employee discounts, and provide opportunities for advancement within the company.
Your Role
As a Product Specialist - Commercial Sales, you'll play a key role in satisfying RONA customers and achieving our sales objectives. Your responsibilities will include:
- Serving as the store expert by providing detailed product information to customers and other RONA associates
- Conducting sales activities, including promoting and recommending products, plans, or installation services that match customer needs
- Keeping shelves stocked and merchandise correctly displayed
- Preparing weekly flyers
- Performing order management duties, such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues
- Providing excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise
- Other related tasks to ensure the store runs smoothly
What We're Looking For
We're seeking an experienced individual with:
- Experience in a similar role
- Excellent customer service skills
- Strong analytical skills
Compensation
The compensation for this position is $25.00 per hour, with pay varying based on experience. This is a full-time position, working Monday to Friday, with a competitive benefits package.
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