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Appointment Coordinator

2 months ago

Brampton, Ontario, Canada Arctic Immigration Full time
About the Role

We are seeking a highly organized and detail-oriented Appointment Coordinator to join our team at Arctic Immigration. As an Appointment Coordinator, you will play a critical role in scheduling and coordinating appointments for our clients.

Key Responsibilities
  • Scheduling and Coordination
    • Schedule and confirm appointments with clients and internal stakeholders
    • Coordinate travel arrangements and accommodations as needed
  • Communication
    • Answer telephone calls and relay messages to clients and internal stakeholders
    • Respond to electronic enquiries in a timely and professional manner
  • Administrative Support
    • Oversee the development of communication strategies to ensure effective client engagement
    • Order office supplies and maintain inventory levels
    • Organize staff consultation and grievance procedures
    • Set up and maintain manual and computerized information filing systems
    • Perform data entry tasks as required
  • Customer Service
    • Provide exceptional customer service to clients and internal stakeholders
    • Consult with clients after sale to provide ongoing support and ensure satisfaction
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 to less than 7 months of experience in a related field
  • Skills
    • Proficiency in MS Excel, MS Outlook, MS PowerPoint, MS Windows, and MS Word
Work Environment
  • Work Type
    • Permanent
  • Work Language
    • English
  • Hours
    • 30 to 40 hours per week