Clinical Support Clerk, Adult Inpatient Mental Health Short Stay Stabilization Unit Team Member
7 days ago
**About Us**
Caring for the body, mind & spirit since 1869. We are a leading research and teaching hospital through our affiliation with Western University and Fanshawe College.
We provide innovative care to people with complex health needs and support them in their recovery journey.
The Adult Inpatient Mental Health Short Stay Stabilization Unit is a dynamic team that provides short-term stabilization services to adults experiencing acute mental health crises.
We are seeking a highly organized and detail-oriented Clinical Support Clerk to join our team. The successful candidate will be responsible for providing administrative support to the ward, including receptionist duties, staffing calls, and data entry.
Key Responsibilities:
- Providing receptionist duties, including screening telephone calls, visitors, etc.
- Answering routine inquiries, initiating staffing calls when required.
- Making appointments for clients for tests/consultations.
- Sending and receiving mail, packages and other documents as needed.
- Checking and ordering supplies.
- Completing staff information, ie. maintaining clients' files and clinical record forms.
- Maintaining filing system for relevant areas of responsibility.
- Keyboarding letters, memoranda, and data entry to care plans, etc. from handwritten or printed material.
Essential Qualifications:
- Secondary (High) School Diploma
- Graduate of a recognized medical secretarial or medical office assistant certificate program
- Demonstrated computer skills with Outlook and MS Office Suite, including an intermediate level of knowledge of Word and basic Excel
- Ability to keyboard accurately to a minimum of 40 wpm
- Working knowledge of general office procedures and methods
- Record keeping and filing experience
- Ability to work accurately with figures and clerical details
- Working knowledge of the Mental Health Act
- Strong interpersonal and communication skills both oral and written
- Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
- Working knowledge of One Chart
Preferred Qualifications:
- Graduate of a recognized medical secretarial or medical office assistant certificate program preferred
- Knowledge of staffing and scheduling, and computerized call-out systems preferred
- Proficiency in French would be an asset
- Strong knowledge of psychiatric/medical terminology
- Previous experience using a computerized system eg. Workbrain
- Ability to prioritize multiple demands
- Ability to work independently as well as a team
- Excellent organization and time management skills
Immunization Requirements:
- Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza
- Provide documentation of the Tuberculosis skin testing
Please submit your application to this opportunity through our website.
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