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Overnight Shift Supervisor
1 month ago
At Pop's Cannabis Co., we're redefining the cannabis retail experience. Founded in 2020, our origin is a lifestyle brand that's grown into a family of 9 Canadian retail banners. We're passionate about providing exceptional service in welcoming, intuitive, and diversified store environments.
Job OverviewAs a Shift Leader, you'll play a key role in creating a positive and vibrant in-store experience. You'll be responsible for supervising staff, assisting guests, and delivering a consistently high level of customer service. You'll also be a knowledge resource for team members, maintaining store appearance and product presentation to company standards.
Responsibilities- Build positive community relationships and be a positive brand ambassador.
- Create a positive and vibrant in-store experience.
- Adhere to regulations, compliance standards, and best practices to optimize the in-store experience.
- Maintain the integrity of the location, ensuring the store is safe for both guests and co-workers.
- Drive store performance, understanding KPI's and objectives set by management.
- Perform opening and closing duties, including float counting, opening/closing the POS/Debit systems, and end-of-night reporting.
- Deliver cannabis to guests that has been ordered through our online system.
- Excellent organizational and time management skills.
- A passion for connecting community through cannabis.
- Valid G License and reliable vehicle for deliveries.
- Previous experience in retail, hospitality, or customer service.
- Provincial Cannabis Certification.
Hospitality, Experience, Authenticity, Respect, Teamwork.
Working Conditions- Manual dexterity required to use desktop computer and peripherals.
- Overtime as required.
- Flexible to work evenings and weekends as required.
At Pop's Cannabis Co., we're committed to fostering a workplace that values diversity and inclusion. We believe that our people make all the difference, and we're passionate about creating a welcoming and inclusive environment for all.