Senior Supervisor, Manufacturing Operations

6 days ago

Mississauga, Ontario, Canada HelloFresh Full time

About the Role

The Senior Supervisor reports to the Manufacturing Manager and leads a team of supervisors, team leads, coordinators, and associates on a single shift or across multiple shifts.

In the absence of a Manufacturing Manager, the Senior Supervisor is the primary point of contact for any operational and people escalations for the Manufacturing function in a fulfillment center.

The Senior Supervisor is responsible for complete, timely, and accurate execution of Manufacturing processes: labour planning & scheduling, Manufacturing planning, core Manufacturing processes (kitting, casing, labelling, staging, sorting, portioning, outbound [multi-operations]).

Key Responsibilities

  • Manage a shift or multi-shift operation with a team of Manufacturing supervisors, team leads, coordinators, and associates.
  • Act as the primary point of contact for escalations and corrective actions in warehouse operations. Works directly with the Manager(s) to resolve issues, escalations, and corrective actions.
  • Responsible for complete, timely, and accurate execution of Manufacturing processes: labour planning & scheduling, Manufacturing planning, and core Manufacturing processes.
  • Develop management schedule to ensure full coverage of processes.
  • Accountable for key Manufacturing controls and metrics, including but not limited to safety near misses and incidents, labour efficiency, Manufacturing errors, material yield and waste, on-time delivery and employee engagement.
  • Facilitate training / train new and existing employees in Manufacturing operations best practices; Ensure strong understanding and adherence to standard operating procedures across all warehouse employees.
  • Maintain a safe working environment by ensuring a clean and organized area, fully maintained equipment, and up-to-date training and management of employees; the work area must achieve compliance with global DC standards.
  • Drive focus on error improvement and efficiency (minutes per box, labour variance); Conduct daily and weekly performance analysis to identify the root cause of inventory cost variances and deliver corrective actions.
  • Drive continuous improvement by guiding the Manufacturing team in identifying improvement opportunities in safety, quality, and efficiency.
  • Work in compliance with OH&S acts and regulations.
  • Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
  • Other duties as assigned.

Requirements

  • 5+ years of and/or Supply Chain experience, preferably with a Bachelor's and/or Master's degree in Engineering, Business or a related field.
  • Strong understanding of OHS and Food Safety and its application in a warehouse and Manufacturing environment.
  • Experience with managing a large-scale teams and operations.
  • An authentic leader who's able to build strong relationships, clearly communicate and motivate, and drive accountability at all levels.
  • An effective collaborator who empowers and enables others to share ideas, raises awareness, gets buy-in, and delivers fast and well-rounded solutions to complex problems.
  • A strong analytical problem solver that identifies and simplifies complex issues and drives rapid, focused, and data-driven solutions.
  • Energy, enthusiasm, and a can-do attitude. Used to working in a high-pressure, fast-paced, and constantly changing environment.
  • Drive and self-motivation. We seek a leader who competes to win and has the burning desire to make a meaningful difference in our business and the lives of our employees.
  • Strong understanding of warehouse systems and controls.
  • Professional certifications and/or licenses with Lean Six Sigma preferred.

What We Offer

  • Competitive salary and health benefits.
  • 75% discount on HelloFresh or Chefs Plate weekly box subscription.
  • High impact work to help feed thousands of families in Canada.
  • Opportunity to learn and grow.
  • Work with a hard-working and supportive team.

Working Conditions

It's no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

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