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Veterinary Care Coordinator
2 months ago
We are seeking a highly organized and empathetic individual to join our team as a Veterinary Reception, Client Care representative at the Mississauga-Oakville Veterinary Emergency Hospital.
Key Responsibilities:- Create a welcoming environment for patients and pet owners
- Answer multiline phone calls and schedule appointments effectively
- Place outbound calls for follow-up and future appointment bookings
- Manage email correspondence with clients, veterinarians, and internal messages
- Admit and discharge pet patients
- Invoice and bill clients for services rendered
- Maintain a clean and organized reception area, pet holding areas, and common spaces
- Prior customer service or front desk experience in hospitality is an asset
- No prior animal experience required, but a love for pets is essential
- Flexible schedules with a competitive hourly rate of $18-$22 per hour
- Comprehensive benefits package, including health, dental, and vision coverage
- Award-winning VCA Canada Student Loan RRSP Program
- Opportunities for career growth and professional development
- Generous personal pet care discounts
VCA Canada is a leading network of veterinary hospitals across Canada, offering a diverse range of experiences and opportunities for growth. We pride ourselves on a caring culture of wellness and appreciation.
