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Retail Customer Service Representative

2 months ago


Fredericton, New Brunswick, Canada Walmart Canada Full time
Job Summary

We are seeking a highly motivated and customer-focused Consumables Associate to join our team at Walmart Canada. As a Consumables Associate, you will play a key role in providing exceptional customer service, maintaining a safe and clean store environment, and contributing to the high-volume flow of merchandise from the backroom to the sales floor.

Key Responsibilities
  1. Customer Service: Greet all customers in a polite and friendly manner, assist with product inquiries, and resolve customer issues in a timely and professional manner.
  2. Merchandise Management: Maintain sales floor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, and setting up and maintaining product displays.
  3. Inventory Management: Receive and stock merchandise, utilize equipment appropriately, and administer required paperwork and documentation.
  4. Team Collaboration: Work collaboratively with colleagues to achieve sales and customer service goals, and contribute to a positive and inclusive store environment.
Requirements

To be successful in this role, you will require:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy
  • Ability to lift up to 25 kg and stand for long periods
What We Offer

As a Consumables Associate at Walmart Canada, you will have the opportunity to develop your skills in customer service, retail operations, and teamwork. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.