Banquet Server
2 weeks ago
About the Role:
We are seeking a skilled Banquet Server to join our team at Park Town Hotel. As a Banquet Server, you will be responsible for providing exceptional customer service to our guests, ensuring their dining experience is memorable and enjoyable.
Key Responsibilities:
- Address customer complaints or concerns in a professional and courteous manner.
- Prepare and serve specialty food at customers' tables, ensuring timely and efficient service.
- Present bills to customers and accept payment in cash, credit, or debit cards.
- Advise customers on menu selections and make recommendations based on their preferences.
- Clear and clean tables, trays, and chairs, maintaining a clean and organized dining area.
- Describe and advise customers on wine selection, enhancing their dining experience.
- Greet patrons, present menus, make recommendations, and answer questions regarding food and beverages.
- Serve food and beverages, ensuring prompt and courteous service.
- Take orders and relay them to kitchen and bar staff, ensuring seamless communication.
- Assist clients/guests with special needs, providing exceptional customer service.
- Provide customer service, responding to customer inquiries and resolving issues in a professional manner.
Requirements:
- Food Safety Certificate
- Safe Food Handling certificate
- Serving It Right Certificate
- Experience an asset
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
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