Server / Bartender
5 months ago
At the Holiday Inn Express & Staybridge Suites -University, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the InterContinental Hotel Group (IHG) brand you’re more than just a job title. We are looking for exceptional people to provide outstanding service to our guests.
We are currently seeking Food and Beverage Associates (server/Bartender) who can work our breakfast bar, banquet events, and Social events if needed
If you have a cheerful disposition and can offer a warm smile while serving our delicious beverages to our guests, we would like you to join our team
**Job Duties**:
- Ensure both hotel and local guests enjoy exceptional customer service, memorable facilities, and quality, value-priced dining at our restaurant and lounge
- Assists with the set-up and tear down of banquet tables/chairs, furniture, and other equipment according to BEOs and Banquet Captain or Catering & Event Coordinators instructions
- Providing exceptional hospitality, emphasizing personalized service and attentive treatment, to ensure guests feel welcome and comfortable
- Working as a member of the team to respond quickly and efficiently to event plan changes
- Bussing tables between courses and after events
- Delivering food and/or beverages according to the type of event service
- Adhering to responsible service of alcohol guidelines
- Carrying out a variety of cleaning duties throughout the shift to maintain a clean and safe work environment
- Setting up and maintaining the breakfast bar as required by brand standards
- Taking inventory of food, beverages, and supplies needed for each day
- Preparing foods such as fresh fruit, coffee, and juices from concentrates
- Setting out/arranging cold food, such as pastries, cereals, etc.
- Clearing and cleaning tables as they are vacated
- Preparing and setting up hot food items
- Restocking items consistently throughout breakfast hours and for the next day
- Washing serving equipment and returning to storage
- Performing a variety of side work to prepare for all future catering events.
- Performs other duties as assigned, to make sure the hotel delivers a flawless, unforgettable event
**Qualifications and Requirements**
- Ability to work a variety of shifts including evenings, weekends, and statutory holidays. The more you’re available to work - the more we will schedule you.
- Excellent customer service skills
- Must be 19 years of age
- Positive attitude, motivated, and ambitious
- Passionate about delivering exceptional service to our valued guests
- Strong communication skills are essential when interacting with guests
- Strong math skills are used frequently when handling cash or credit
**We offer**:
- Competitive starting wages
- Accommodated scheduling practices to give team members the optimal work/life balance that suits your needs.
- Professional development training. You can take all the training you want/need, and we will satisfy your eagerness to learn and grow with us.
- IHG Employee Room Discounts are available when you travel to any one of our 6000 hotel destinations worldwide.
- IHG Enrollment Rewards points for Guest Services team members that can be redeemed on everyday wish list items like free hotel stays, the newest electronics, home appliances to gift cards to your favorite restaurant.
- Monthly employee appreciation celebrations to celebrate our most valuable assets, our people.
- A robust group benefits package for all part-time or full-time team members that include access to all employee assistance programs that support mental, financial, physical, and emotional well-being.
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