Pizza Manager
1 week ago
Job Summary
We are seeking a highly skilled and experienced Pizza Manager to join our team at Fortinos. As a Pizza Manager, you will be responsible for the effective operation of the Pane Fresco Pizza & Bread Department, maximizing sales and gross profit, and providing customers with the best quality foods.
Key Responsibilities
- Ensure exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
- Oversee the effective ordering, production, merchandising of all pizza and bread products and ensure attractive displays to maintain and increase sales;
- Plan daily production sheets to ensure variety in pizza and bread products, and effectively prioritize and organize all production and department functions;
- Control inventory through pricing and signage of pizza and bread products to achieve company goals and budget so as to maximize sales, profits and shrink targets;
- Schedule, direct, supervise and discipline department staff and train all new employees;
- Be responsible for the opening and/or closing functions of the department;
- Maintain equipment and ensure the safety and sanitation of the production and back room areas, as per Company Policy;
- Ensure compliance with the company food safety standards, regulations and audits;
- Respond to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times;
- Interpret and administer Company policy and ensure compliance with the Collective Agreement;
- Perform other duties, as required.
Requirements
- Exceptional customer service skills
- A minimum of 3-5 years' experience in the hot foods industry, with a minimum of 3 years' management experience in either a restaurant or fast food operation;
- Previous managerial experience and knowledge of production schedules is a definite asset;
- Food Handlers Certification would be an asset;
- Flexibility to work a variety of hours which include days, evening, nights, and weekends;
- Ability to work under pressure in a fast-paced environment;
- Excellent organization, communication and interpersonal skills.
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