Insurance Operations Coordinator

4 weeks ago

Montreal, Quebec, Canada CA010 Vezina Assurances Inc Full time

Company Overview

MMA Vézina is a company that values integrity and respect for all individuals, and strives to create a pro-team atmosphere where everyone feels supported and valued.

We offer personalized training programs tailored to your specific needs and the demands of your work environment, as well as a range of other benefits that make MMA Vézina a great place to work.

Our offices are located in Montreal, close to the Olympic stadium, but remote work is also available to all our employees, allowing them to collaborate with their teams in the best way they see fit.

What You Can Expect at MMA Vezina:

  • Competitive compensation and vacation allocation based on industry experience
  • A 35-hour work week with remote, hybrid or in-person work options
  • Group insurance and telemedicine as of hire date
  • A simplified pension plan
  • An employee assistance program
  • A bonus plan (title attainment, seniority milestones, candidate or client referrals)
  • Volunteer opportunities and employer donation matching to employee-chosen causes
  • Much more

Job Description

The Technical Assistant will provide back-up support to members of the whole team and maintain quality services, being the contact person for all issues related to the support of team members.

The role requires developing and maintaining good relations with the team and insurers' representatives to facilitate the processing of business, supporting the team in the implementation of client projects, and supporting the team in maintaining and organizing the client file.

The successful candidate will implement corrective measures to meet high service standards and maintain a high level of customer satisfaction, actively pursuing customer retention.

Requirements

  • Minimum of two to five years of industry experience in Group Insurance and Group Retirement Services
  • The ability to effectively communicate in French and English both orally and in writing
  • A knack for working with Microsoft Office (Excel, Word, Outlook, PPT)
  • A service-oriented mindset with a keen attention to detail and ability to manage multiple projects simultaneously
  • A projected professional, positive and enthusiastic image in the workplace

What Will Make You Stand Out

  • Having obtained the AMF license for personal lines group insurance
  • College degree in commerce, finance, business administration or related field
  • The ability to maintain professional stability and tolerance in a multi-task, multi-level, time-critical environment.

Benefits

You can expect competitive compensation ($50,000 - $70,000 per year), a 35-hour work week, group insurance, telemedicine, a simplified pension plan, an employee assistance program, and a bonus plan (title attainment, seniority milestones, candidate or client referrals).

Location

The position is located in Montreal, but remote work is available.

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