Restaurant Supervisor Lead

4 weeks ago

Hamilton, Ontario, Canada Tim Hortons Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for leading and empowering your team to deliver exceptional guest experiences.

Key Responsibilities
  • Lead and manage a diverse team of restaurant staff to achieve high standards of operation and guest satisfaction.
  • Develop and implement effective training and coaching programs to enhance team performance and skills.
  • Collaborate with the Restaurant Manager to set and achieve business goals, including sales targets and cost management.
  • Ensure a safe and inclusive work environment, promoting a culture of respect and open communication.
  • Monitor and analyze sales data, customer feedback, and operational metrics to inform business decisions and drive improvement.
Requirements
  • 3-5 years of quick service experience in a supervisory role, with a proven track record of success.
  • Strong leadership and coaching skills, with the ability to motivate and develop team members.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and team members.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional guest experiences.
  • Flexibility to work a variety of shifts, including mornings, evenings, and weekends.
What We Offer
  • A competitive salary and bonus plan.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A flexible schedule and opportunities for career advancement.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.

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