Field Service Technician

2 days ago

Town of Hinton, Canada Cummins Inc. Full time
About the Role

We are seeking a skilled Field Service Technician to join our team in the NWT, Canada. This is a safety-sensitive position that requires excellent technical skills and customer service abilities.

The successful candidate will be responsible for providing efficient and effective repair services to our clients, including diagnosing and completing less complex repairs, performing preventative maintenance activities, and escalating unresolved issues to more experienced technicians.

To be successful in this role, you must have a Heavy Duty Red Seal certification, basic level field service work experience, and intermediate level knowledge of engine products. Additionally, you must have strong communication and interpersonal skills, with the ability to work independently and as part of a team.

This is a 14-shift-on, 14-shift-off rotation day shift (6am to 6pm) or depending on the business needs. Fly In Fly Out, camp accommodations are provided. A travel expense allowance is allocated bi-weekly. The base salary rate is commensurate with experience, plus different premiums. A $5000 sign-on bonus is available for this role.

Key Responsibilities
  • Diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
  • Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
  • Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
  • Maintain service vehicle and tools for cleanliness and proper operation.
What We Offer

At Cummins Inc., we offer a competitive compensation package, including a base salary rate, various premiums, and a $5000 sign-on bonus. Our benefits include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.

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