Food Service Team Lead
4 weeks ago
At Fat Bastard Burrito Co., we're seeking a highly skilled Food Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food service operations.
Key Responsibilities:- Supervise and Coordinate Staff: Lead and manage a team of food service staff, ensuring they are trained and equipped to provide excellent customer service and maintain high standards of food quality and safety.
- Establish Work Schedules: Create and manage work schedules to meet the needs of our business, ensuring adequate staffing levels and minimizing labor costs.
- Train and Develop Staff: Provide ongoing training and development opportunities to help staff improve their skills and knowledge, ensuring they are equipped to meet the demands of our fast-paced environment.
- Maintain Quality Control: Ensure that all food and service meet our high quality control standards, maintaining a clean and safe working environment for staff and customers alike.
- Manage Inventory and Supplies: Oversee the management of inventory and supplies, ensuring we have the necessary resources to meet customer demand.
- Address Customer Complaints: Respond promptly and professionally to customer complaints, resolving issues and maintaining a positive customer experience.
- Secondary (High) School Graduation Certificate: A secondary (high) school graduation certificate is required for this role.
- 1-2 Years of Experience: A minimum of 1-2 years of experience in a food service environment is required, with a proven track record of success in a supervisory or management role.
- Equivalent Experience: Equivalent experience may be considered, including relevant training or certifications.
This role will be based in a fast-paced food service environment, with a focus on providing excellent customer service and maintaining high standards of food quality and safety.
Work Conditions and Physical Capabilities:- Fast-Paced Environment: This role will be based in a fast-paced environment, with a focus on meeting tight deadlines and managing multiple priorities.
- Work Under Pressure: The ability to work under pressure and maintain a calm and professional demeanor is essential for this role.
- Client Focus: A strong client focus and excellent communication skills are essential for this role, with a focus on providing excellent customer service and building strong relationships with customers and colleagues alike.
- Efficient Interpersonal Skills: The ability to work effectively with others, including staff, customers, and suppliers, is essential for this role.
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