Lead Disaster Recovery Specialist

2 weeks ago

Waterloo, Ontario, Canada OpenText Full time
Lead Disaster Recovery Analyst

Join OpenText, a global leader in information management, where innovation and collaboration drive our corporate culture. As a member of our team, you will have the opportunity to partner with top companies worldwide, tackle complex issues, and contribute to projects shaping the future of digital transformation.

The Lead Disaster Recovery Analyst will play a key role in the continued development and maturity of the Disaster Recovery Assurance Program. This individual will assess recovery assurance requirements for Cloud service platforms and scope validation requirements for commercial and corporate systems and commercial solutions, based on contractual, compliance, and maintenance obligations.

Your Impact:

Your work will require close collaboration with teams across the organization, including Sales, Engineering, Product Management, Digital – Cloud Ops, Security, and IT. Strong communication and partnership skills will be essential to engage, organize, plan, and deliver services aligned to business requirements, operational priorities, and corporate values.

This is an office-based role at OpenText world headquarters in Waterloo, Ontario. You will have standard daytime office hours; however, you may occasionally work off-hours, including weekends, to support emergency situations such as disaster declaration and recovery. You will be part of a call tree for these situations and may also be asked to lead and/or oversee DR test exercises if other senior staff are not available.

What the role offers:

  1. Define and scope DR Assurance Program initiatives to meet business objectives.
  2. Assign, monitor, and plan tasks for team members related to DR efforts.
  3. Build and prioritize DR initiatives using risk assessments and business impact analysis.
  4. Lead DR test exercises and assess recoverability, identifying critical risks and developing remediation plans.
  5. Conduct DR operational reviews with internal stakeholders and guide recovery strategy development.
  6. Identify opportunities for process enhancements and automation to improve disaster recovery capabilities.

What you need to succeed:

  1. 8+ years of experience in Disaster Recovery, Business Continuity, or Security.
  2. Degree or diploma in Computer Science, IT.
  3. Strong knowledge of hyperscalers, DevOps, virtualization, and distributed systems; experience with AWS, Azure, or GCP.
  4. Proven leadership in navigating complex, stressful projects, strong decision-making and problem-solving skills.
  5. Proficiency in Jira, Confluence, ValueEdge, and Excel, with experience in project coordination in cross-functional environments.
  6. Certifications in Disaster Recovery, Business Continuity, IT, Cyber Security, or Project Management.

OpenText is committed to building an inclusive work environment that values diversity and promotes equal opportunities for all employees. If you need assistance or a reasonable accommodation during the application or recruiting process, please contact us at hr@opentext.com.

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