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Sales Leadership Director

2 months ago

Brossard, Quebec, Canada Sani Marc Inc Full time
{"title": "Director of Internal Sales", "description": "Director of Internal Sales

As a key member of our sales leadership team, you will be responsible for overseeing a nationwide inside sales team. Your primary objective will be to develop and implement effective inside sales strategies, ensuring the development and maintenance of excellent relationships with our clients. You will also be tasked with ensuring consistency in the processes within the company's inside sales force.

Responsibilities:

Reporting to the Vice President of Customer Experience, Training, and Development, you will be responsible for:

  • Developing and implementing sales strategies to increase inside sales, aligned with the company's overall objectives.
  • Leading a team of inside sales representatives, setting clear goals, and providing continuous support to maximize performance.
  • Overseeing the management of customer accounts, ensuring a high level of customer satisfaction, and intervening in case of complaints or complex issues.
  • Identifying and implementing improvements in internal sales processes, including the use of technology and CRM tools.
  • Ensuring ongoing training for the sales team on products, sales techniques, and customer relationship management tools.
  • Preparing accurate sales forecasts, providing regular reports to management, and proposing corrective actions in case of deviation from targets.
Requirements:
  • Bachelor's degree in business administration or a related field.
  • Minimum of 10 years of experience in a sales leadership role, with a focus on inside sales.
  • Proven experience managing a team spread across multiple locations.
  • Strong experience in change management and leading teams through organizational transitions.
  • Excellent communication and interpersonal skills, with a focus on team development and motivation.
  • Bilingualism is required as you will manage both English and French-speaking employees and clients.
  • Strong analytical and problem-solving skills, with a focus on continuous improvement.
  • Ability to work under pressure and adapt quickly to changes.
Advantages:
  • Group insurance coverage
  • Dental insurance
  • Medical and paramedical expenses insurance
  • Employee Assistance Program
  • Talent referencing
  • Reimbursement of training and development activities
  • Telemedecine
  • Employer's participatory RRSP
  • Mobile holidays
  • Corporate events

At Sani Marc Inc, we're dedicated to improving quality of life through our expertise in cleaning and sanitation. Our team of over 900 men and women helps various industries create and maintain clean, healthy environments. We're growing and seeking talented individuals to join our mission.

We value:

  • Taking responsibility and control of one's work
  • Having a good attitude and embracing challenges
  • Taking charge and being personally involved in one's work
  • Collaboration, dedication, and passion
", "lang_code": "en-US"}