Head of Credit
2 months ago
We are seeking a seasoned professional to lead our credit products and drive growth, profitability, and customer satisfaction. As the Head of Credit, you will be responsible for overseeing the credit business, developing business strategies, and working closely with cross-functional teams to bring credit products to market.
Key Responsibilities- Oversee the credit business, including sales, marketing, underwriting, customer service, and collections
- Develop business strategies to drive growth, profitability, and competitive success for Shakepay's credit products
- Work with internal teams to bring credit products to market and ensure alignment with the company's broader goals
- Drive credit decisioning best practices and develop business-specific models, policies, and strategies to optimize performance
- Develop and implement a multi-year learning agenda across consumer research, analysis, and in-market testing
- Identify emerging trends, risks, and marketplace developments, and develop recommendations to respond accordingly
- Establish strong relationships with credit partners and ensure feedback loops are executed to turn performance insights into actions
- 5+ years of experience as a business manager owning the P&L of credit or lending products
- 2+ years of experience at a fintech, ideally in a credit role
- Proven experience in consumer credit risk management, including exposure to many or all segments of the lending lifecycle
- Experience in developing monitoring and reporting that enables efficient tracking and managing of lending portfolios
- Experience utilizing alternative data approaches to develop rigorous frameworks to support credit decisions, predict risk, and forecast credit performance
- Proven track record of contributing to revenue growth and surpassing objectives in a fast-paced environment
- Excellent communication skills, with the ability to build relationships with external partners
- Strong business sense and leadership experience
- Competitive compensation and benefits package
- Generous vacation time and flexible work arrangements
- Opportunity to work with a groundbreaking company at the forefront of financial innovation
- Chance to make a meaningful impact and contribute to the growth and success of Shakepay
- Professional development opportunities and a culture that encourages continuous learning
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking to take on a new challenge, please submit your application.
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