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Head of Credit and Lending Operations

2 months ago

Montreal, Quebec, Canada Shakepay Full time
About the Role

As the Head of Credit and Lending Operations at Shakepay, you will be responsible for overseeing the entire credit business, including sales, marketing, underwriting, customer service, collections, and more.

Key Responsibilities
  • Develop and implement business strategies to drive growth, profitability, and competitive success for Shakepay's credit products.
  • Work closely with cross-functional teams to bring credit products to market, ensuring alignment with the company's broader goals.
  • Drive credit decisioning best practices in collaboration with the data team, constructing business-specific models, policies, and strategies to optimize performance.
  • Develop and implement a multi-year learning agenda across consumer research, analysis, and in-market testing.
  • Identify emerging trends, risks, and marketplace developments, and develop recommendations to respond accordingly.
  • Establish strong relationships with credit partners and ensure feedback loops are executed to turn performance insights into actions.
Requirements
  • 5+ years of experience as a business manager owning the P&L of credit or lending products.
  • 2+ years of experience at a fintech, ideally in a credit role.
  • Proven experience in consumer credit risk management, including exposure to many or all segments of the lending lifecycle.
  • Experience in developing monitoring and reporting that enables efficient tracking and managing of lending portfolios.
  • Experience utilizing alternative data approaches to develop rigorous frameworks to support credit decisions, predict risk, and forecast credit performance.
  • Proven track record of contributing to revenue growth and surpassing objectives in a fast-paced environment.
  • Excellent communication skills, with the ability to build relationships with external partners.
  • Strong business sense and leadership experience.
Nice to Have
  • Proficiency in SQL and predictive modeling.
  • Knowledge of bitcoin.
Why Shakepay?
  • Be part of a groundbreaking journey, shaping the future of financial inclusion and innovation.
  • Impact and scale: with a massive potential for growth, you can help bring Shakepay and bitcoin to all Canadians.
  • Rewarding benefits: competitive compensation, benefits, and generous vacation time.
  • Embrace continuous learning: work in an environment that encourages constant growth and development.
  • Get paid in bitcoin: choose to take a percentage of your salary in the hardest, soundest money the world has ever known.
  • Work remote: work from anywhere in Canada, with the option to work from our offices in Montreal or Toronto.