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Front Desk Hotel Representative
2 months ago
We are seeking a highly skilled and customer-focused Front Desk Hotel Clerk to join our team at 1390357 BC Ltd. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.
Responsibilities- Register arriving guests and assign rooms in a timely and efficient manner.
- Process room reservations, cancellations, and changes with accuracy and attention to detail.
- Provide guests with information on hotel facilities, services, and local attractions.
- Process guest departures, calculate charges, and receive payments in a professional and courteous manner.
- Maintain accurate records of room assignments, reservations, and guest information.
- Answer telephone calls and relay messages to guests and staff in a timely and efficient manner.
- Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
- Secondary (high) school graduation certificate.
- Experience in a hotel or hospitality environment is an asset.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask with ease.
- Knowledge of hotel operations and procedures.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- On-site housing options available.
