Sales and Customer Service Professional

4 weeks ago

Vancouver, British Columbia, Canada BRIGHTER STAFFING AGENCY Full time

Job Title: Sales and Customer Service Professional

Job Type: Full-time, Permanent

Location: Vancouver, BC

BRIGHTER STAFFING AGENCY is a trusted staffing agency that connects businesses with top talent across various industries. We specialize in providing tailored staffing solutions to help our clients reach their goals.

We are seeking a dynamic and customer-focused Sales and Customer Service Professional to provide critical support to both the sales and customer service teams. In this role, you will ensure our clients and candidates receive outstanding service.

Key Responsibilities:

  • Support the sales team with lead generation, client outreach, and prospecting activities
  • Conduct research to identify potential clients and gather industry insights
  • Meet and exceed sales goals
  • Assist the customer service team by addressing client inquiries and resolving issues professionally and efficiently
  • Maintain accurate records of client and candidate interactions in our database
  • Schedule interviews, meetings, and appointments for the sales and customer service teams
  • Collaborate with the marketing team to develop and execute sales and customer service strategies
  • Prepare and share reports on sales and customer service performance with management
  • Perform administrative tasks such as data entry, document filing, and organization
  • Deliver exceptional service to clients and candidates, ensuring their needs are met promptly and thoroughly
  • Build and nurture strong relationships with clients and candidates to encourage repeat business and referrals

Qualifications:

  • High school diploma or equivalent (Post-secondary education in business or a related field is an asset)
  • 1-2 years of experience in sales or customer service
  • Strong communication and interpersonal skills
  • Excellent organizational and time-management abilities
  • Proficiency in Microsoft Office; experience with CRM software is a plus
  • Ability to work independently and within a team environment
  • Proactive, motivated, and customer-oriented approach
  • Ability to multitask and prioritize in a fast-paced environment
  • Eagerness to learn and adapt to new tools and processes

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • A supportive and collaborative work environment
  • Ongoing training and learning opportunities
  • The chance to make a meaningful impact by connecting businesses with top talent

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