Highly Skilled Power Systems Service Technician
3 weeks ago
We offer a highly competitive salary of $80,000 - $110,000 per annum, depending on experience.
About the RoleAs a Field Service Technician with Thomson Power Systems, you will be responsible for performing a variety of field service activities on installed critical power systems. This includes start-up, testing, commissioning, preventative maintenance, upgrades, and modernization of low and medium voltage switchgear as well as automatic transfer switches using specified test equipment.
You will work closely with a strong cross-functional team dedicated to servicing our customers in the Data Centre, Healthcare, Waste Water, and Industrial end markets. Driven and solution-centric individuals with a focus on customer service are essential for this position.
Key Responsibilities- Start-up, testing, commissioning, preventative maintenance, upgrades, and modernization on low and medium voltage switchgear as well as automatic transfer switches using specified test equipment.
- Assist in a wide variety of highly technical and complex duties related to installation, troubleshooting, service, and repair of paralleling switchgear, automatic transfer switches, control systems, and/or mechanical equipment at customer locations.
- Develop and manage predictive and preventative maintenance programs for our installed-based customers in Vancouver and surrounding areas.
- Perform all aspects of assigned field service work including site investigation, equipment installation, testing, commissioning, and maintenance of power distribution, control, and automation systems.
- Completion of assigned project field activities on time and meet customer functional requirements.
- Work in close collaboration and cooperation with the local field service office and Thomson Power System (TPS) business headquartered on the west coast in Langley, BC Canada.
- Build, develop, and maintain exemplary customer and vendor relationships while maintaining a high level of quality and technical service.
- Track and submit project reports in a timely manner (Field Reports and Expenses).
- Adhere to written standard testing and maintenance procedures for breaker, switchgear, relay, control, and automation equipment testing.
- Support Technical Training programs for customers, partners, and employees on new and existing products.
To be successful in this role, you will require:
- Hands-on experience in preventative and predictive maintenance of power distribution and generation systems, and control equipment or equivalent combination of education and experience.
- Red Seal certified Industrial Electrician or equivalent experience in Electrical Engineering.
- Self-directed learner motivated and driven to take initiative towards their education and development in electrical power and distribution field services.
- Basic understanding of Generator/AVR controls and synchronization/paralleling theory.
- General computer skills including email, internet, data entry, and Microsoft Word, Excel, and OneNote as well as ability to use an Android or iPhone to perform daily work tasks.
- Demonstrated ability to interpret electrical schematics & drawings.
- Excellent customer service skills, with strong verbal and written communication abilities.
- 50-75% Travel required, our customers have scheduled maintenance, emergency travel can come up but is not common, this includes both domestic and international travel.
- Valid Driver's License required.
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