Food Service Operations Manager

3 weeks ago


Victoria, British Columbia, Canada Greek on the Street Estia Gourmet Full time
Job Summary

We are seeking a highly skilled Food Service Operations Manager to join our team at Greek on the Street /Estia Gourmet. As a key member of our management team, you will be responsible for overseeing the daily operations of our food truck, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Evaluate and improve daily operations to optimize efficiency and productivity.
  • Monitor and manage staff performance, providing guidance and support as needed.
  • Supervise and train staff to ensure they have the skills and knowledge required to excel in their roles.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide exceptional customer service, ensuring that every customer has a positive experience with our brand.
  • Manage events and promotions, working closely with our marketing team to develop and execute successful campaigns.
Requirements
  • Safe Food Handling certificate.
  • Point of sale system experience.
  • Ability to work in a fast-paced environment, managing multiple tasks and priorities simultaneously.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and vendors.
  • Flexibility and adaptability, with a willingness to learn and take on new challenges.
What We Offer
  • Competitive compensation package, including commission and gratuities.
  • Opportunities for professional growth and development, including training and education.
  • A dynamic and supportive work environment, with a team of passionate and dedicated professionals.


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