Northern Retail Store Manager
3 weeks ago
We are a leading retailer in Northern Canada, committed to serving rural and remote communities with excellent products and services.
Job Title: Department ManagerThe Department Manager role is a key position in our retail stores across the North. This senior-level management position requires relocation to a remote northern Canadian community.
Key Responsibilities:- Customer Service Excellence: Provide exceptional customer service and deliver on our Value Offer.
- Service Level Management: Monitor and adjust customer service levels as needed to meet business objectives.
- Conflict Resolution: Deal with customer complaints and requests quickly and effectively.
- Staff Scheduling: Schedule staff to maximize customer service and fulfill business needs.
- Sales Growth: Manage the General Merchandise Department to maximize sales and grow profits.
- A minimum of two years of experience in a high-volume grocery/retail environment.
- Strong Communication Skills: Possess strong customer service skills and effective communication techniques.
- Performance Record: Demonstrate a record of bottom line and sales results in previous roles.
- Technical Skills: Have computer knowledge of Excel and Outlook.
- Critical Thinking: Exhibit exceptional analytical, problem-solving, and decision-making skills with a high attention to detail.
This role offers a competitive salary range of $65,000 - 85,000 per year, depending on experience.
In addition to a competitive salary, we provide subsidized housing, food allowance, paid vacation travel, and bonuses.
About Relocation:We will provide relocation assistance, including food and housing allowances, to support your move to a remote northern Canadian community.
Company Overview:The North West Company is a leader in serving rural and remote communities across Canada's north. We offer excellent compensation and the freedom to make a store your own.
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