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Customer Service Team Lead
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Balgonie, Saskatchewan, Canada Pilot Company Full timeJob SummaryPilot Company is seeking a highly skilled Customer Service Team Lead to supervise employees and oversee the general operations of our stores. The ideal candidate will possess excellent customer service skills, be self-motivated, and able to assist managers with tasks to maintain our facilities and ensure a smooth operation.This role requires a...
Facility Service Team Lead
2 months ago
About Pilot Flying J
Pilot Flying J is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.
Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.
Our Mission
We are dedicated to fueling people and keeping North America moving. Whether we are serving guests, a fellow team member, or a trucking company, we are committed to delivering exceptional service and support.
Our Values
We are a people-first company that values diversity, equity, and inclusion. We believe in creating a workplace where everyone feels welcome, respected, and empowered to succeed.
Job Summary
We are seeking a highly motivated and experienced Service Team Lead - Facilities to join our team. As a Service Team Lead, you will be responsible for leading a team of service technicians and ensuring the efficient operation of our facilities.
Key Responsibilities
- Lead a team of service technicians to ensure the efficient operation of our facilities
- Develop and implement maintenance schedules to minimize downtime and optimize productivity
- Collaborate with cross-functional teams to resolve issues and improve processes
- Provide exceptional customer service to internal and external customers
- Ensure compliance with safety protocols and regulatory requirements
What We Offer
We offer a competitive compensation package, including a starting hourly rate between $15-$20, as well as a range of benefits, including fuel discounts, weekly pay, and extended health care benefits for full-time employees.
Why Join Us?
Pilot Flying J is a dynamic and growing company that offers opportunities for career advancement and professional growth. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.